The apathy of Airlines continue towards the passengers despite strong protests and hue and cry all over. Even before the Indigo Airlines row is forgotten, here comes yet another apathetic treatment by an Airlines towards the passengers.
In one of the most pathetic incidents, Forty-four passengers of a Jaipur-Delhi flight of Alliance Air, a wholly-owned subsidiary of Air India, have left stranded as the pilot refused to fly, saying his duty hours were over.
With the Pilot refused to fly, the officials took some of the passengers to Delhi by road while others were provided hotel accommodation and the rest were sent on another flight.
“The pilot’s duty-time got over and therefore, he could not take the flight,” said JS Balhara, director, Sanganer airport, Jaipur. He said the pilot cannot exceed duty hours for safety reasons as per the directorate general of civil aviation (DGCA) norms.
“The pilot and crew of a flight coming from Delhi was scheduled to take the flight (9I-644) from Jaipur to Delhi on last night. But, the flight from Delhi was delayed and landed at Jaipur at 1.30 am,” a staff at the Air India station officials said.
Following some disturbing incidents, the Civil Aviation Academy has passed a rule to ban the unruly passengers to board the flight for few months. Now, it remains to be seen what action the government would take on the Airlines for their apathetic approach towards the Passengers.
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